Authors: Katia
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There are many business phone systems to choose from. These include PBX (premises-based), Cloud-hosted PBX, on-premises (premises-based), and landline. These types of systems are not all alike. Fortunately, there are many tips for choosing the right business phone system for your needs.


If you want to purchase the business phone systems Australia, there are several factors you must consider. The first one is how many employees you plan to have. Think about your business plan and how many people you plan to hire within the next three to four years. If you are planning to expand your staff, you may need to upgrade to a more complex phone system.

Another factor to consider is the cost. You might be able to get a lower price by going with a cloud-based system. In addition, cloud-based VoIP systems are more flexible and offer control over your business phone. However, before choosing a cloud-based business phone system, you must list out the functions that you need for your business. Once you have your list, divide it into useful and unnecessary functions.

The cost of a PBX system will vary based on the features it offers. A PBX requires an investment in hardware, software, and installation. Moreover, it will be expensive to maintain the equipment, which means it will have to be replaced every five to seven years. In addition, SIP phones tend to be more expensive than traditional phones. However, they offer several advantages over traditional phone systems, including the ability to install and configure them online.


A hosted PABX provides PABX telephone system without the need for additional resources and custom IT infrastructure. The provider provides an intuitive dashboard to control incoming and outgoing calls. In a world where people are mobile and communicating with many different devices, hosted PBXs allow business owners to easily enhance communication capabilities and increase call capacity. The service also provides additional features like holding music and comfort messages.

Unlike a traditional PABX, hosted PABX can be scalable as needed. This means that a business can easily scale up and down, without worrying about extra hardware or maintenance. The flexibility of the service allows businesses to easily adjust and grow to their needs, without wasting capital or compromising performance.

Another benefit of cloud-hosted PABX is its ability to be integrated with other tools and applications. For example, hosted PBX services can be integrated with software and apps, such as Microsoft Teams. This means that employees can make calls from wherever they are.


There are several factors to consider when choosing an Avaya phone system. These factors include expected call volume, business objectives, and budget. Consider how the phone system will integrate with existing software and technology. Some phone systems can be set up easily with the installation of apps, while others may require a salesperson to configure them.

Compatibility is another important consideration. You will need to make sure that your business phone system is compatible with your current network infrastructure. Some providers may require you to upgrade your existing network, which can add additional costs. It is ideal if your current infrastructure is 100% compatible with your business phone system. However, you must understand that upgrades and replacements are inevitable.

You also need to consider the size of your business. If you are only starting, a basic business phone system may be sufficient. If your business is growing quickly, you might need to invest in a more complex system.

On-premises (Premises-Based)

On-premises (premises-based), or in-house, business phone systems offer the most control and ownership over your systems. The hardware and software reside on-site, within your facility, and you are responsible for maintaining and upgrading them. You may have an IT staff or partner with a provider for ongoing support.

In-house (premises-based) business phone systems are usually very feature-rich, easily scalable, and easy to use. They are either purchased or leased and can run on either traditional phone lines or VoIP technology. In-house business phone systems have existed since the first phones were introduced, but today's versions use IP technology and are often referred to as cloud-based. Cloud-based phone systems use a service provider's network infrastructure to deliver voice service. A service provider will charge you a monthly fee based on the number of calls you receive and make. They may also charge extra for features such as call forwarding and conferencing.

On-premise business phone systems are more costly than cloud-based systems. However, they are more secure than cloud-based systems. The downside of on-premise systems is that they are typically difficult to upgrade, and can result in downtime. By contrast, cloud-based systems can be scaled effectively and have automatic updates. In addition, they can provide the most up-to-date features.


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